March 5, 2021


The Bristol Water Department is working on an emergency water main break on Glen Eagle Dr which may affect the surrounding area.    


Water service will need to be shut off for a few hours today while repairs are completed.  Customers on this street and the surrounding areas may experience lower than normal pressure, discolored water or no water at all.   

Crews will remain on site until service has been restored to all customers.  Once service has been restored, customers may experience discolored water. You should run the cold water in your bathtub until the water runs clear.  You will want to refrain from doing laundry until the water is clear again.

We thank you for your patience during these unforeseen emergencies.

The Bristol Water Department.   


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FOR IMMEDIATE RELEASE:  (Bristol, CT), September 22, 2020 –


City Announces Mandatory Odd / Even Water Restrictions


The Mayor’s Office and the Bristol Water and Sewer Department announced today that the City’s reservoirs have declined to below 60 percent capacity from the lack of rain. Due to this, the Water Department has issued Mandatory Odd / Even Water Restrictions effective immediately.


The City is now requiring all customers to limit the amount of outside water use and requiring the public to adhere to the Department’s policy on Odd / Even watering days. Odd / Even watering allows for properties with an even street number to water on even days of the month and the same for properties with odd street numbers to water on odd days of the month. The Odd / Even watering system also applies to washing cars, watering flowers and any other non-essential outside uses.


“We issued Voluntary Restrictions in August, hoping that we would see some rainfall in early September, but unfortunately we have not received enough rain to avoid having to issue the Mandatory Restrictions,” stated Robert Longo, Superintendent. Under the Bristol Water and Sewer Department’s Rules and Regulations, the Department may discontinue service if the Department deems that a customer is jeopardizing the safety and integrity of the water supply.


Anyone with questions on the restrictions or the City’s water supply can contact the Bristol Water and Sewer Department at 860-582-7431. Information on the Mandatory Restrictions along with other ways to conserve water can also be found on the Bristol Water and Sewer Department website at or on the Bristol Water and Sewer Department and Mayor’s Office Facebook pages. 



This web page has been developed by the Bristol Water Department to give our customers a clearer understanding of who we are and what we do. Hopefully, it will answer questions you may have about us.


As you proceed through the site, if you do not find what you are looking for, please let us know so that we may make the proper additions or deletions accordingly.

As we have in the past and will continue to do so in the future, service to our customers is our paramount objective.

I hope you will be enlightened by the information on the following pages.

Robert Longo

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