Hydrant Flushing

The New Britain Water Department will be flushing a hydrant at Stafford Ave and Maltby St. This may continue for the next several days.  This is a New Britain hydrant and will have no effect on Bristol Water customers. 


Customers now have the option to pay their bill over the phone with our automated phone payment system! It's as easy as calling 1-844-233-6147 & following the prompts. We are happy to finally be able to provide this free service for our customers! 





This web page has been developed by the Bristol Water Department to give our customers a clearer understanding of who we are and what we do. Hopefully, it will answer questions you may have about us.


As you proceed through the site, if you do not find what you are looking for, please let us know so that we may make the proper additions or deletions accordingly.

As we have in the past and will continue to do so in the future, service to our customers is our paramount objective.

I hope you will be enlightened by the information on the following pages.

Robert Longo

Please Explore

Explore the many pages of our site, which are in constant change. Here you can learn about our services, water quality, how to understand your bill, our education programs and much, much more!

Clearing Snow Around Fire Hydrants

Protect Your Pipes From Freezing

Medication Drop Box


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