The Bristol Water Department is working on an emergency water main break in the following location today. 

Wolcott St at South St

Customers in this area will be affected.  It is uncertain how long this repair will take, but water service will need to be shut off throughout the day.  Customers on these streets and the surrounding areas may experience lower than normal pressure, discolored water or no water at all.   


Crews will remain on site until service has been restored to all customers.  Once service has been restored, customers may experience discolored water. You should run the cold water in your bathtub until the water runs clear.  You will want to refrain from doing laundry until the water returns clear again.

We thank you for your patience during these unforeseen emergencies.

Customers now have the option to pay their bill over the phone with our automated phone payment system! It's as easy as calling 1-844-233-6147 & following the prompts. We are happy to finally be able to provide this free service for our customers! 





This web page has been developed by the Bristol Water Department to give our customers a clearer understanding of who we are and what we do. Hopefully, it will answer questions you may have about us.


As you proceed through the site, if you do not find what you are looking for, please let us know so that we may make the proper additions or deletions accordingly.

As we have in the past and will continue to do so in the future, service to our customers is our paramount objective.

I hope you will be enlightened by the information on the following pages.

Robert Longo

Please Explore

Explore the many pages of our site, which are in constant change. Here you can learn about our services, water quality, how to understand your bill, our education programs and much, much more!

Protect Your Pipes From Freezing

Medication Drop Box

Telephone Scam


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