The upgraded online payment system is up & running
Click here to sign on or register.
FOR IMMEDIATE RELEASE
Bristol Water Department Now Accepting Credit and Debit Card Payments
Bristol, CT, September 3, 2009 – Customers of the Bristol Water Department will now be able to pay their water and sewer bills by either Credit or Debit Card.
The ability to pay by credit and debit cards is the second phase of the Water Department’s On-Line Payment Program. Under the first phase, the department set up an On-Line Payment system so customers could pay on-line through their checking or savings accounts. The existing on-line payment system has been modified to incorporate credit cards. Credit card machines have also been installed at the water department’s office for any customer paying in person.
“We wanted to find a way to assist our customers without having to incur large percentage based fees from the credit card companies”, said Water Board Commissioner Steve Posa. Commissioner Posa also stated that “Webster Bank was able to provide us with an acceptable fixed transaction fee and the Board of Water Commissioners decided to cover all associated cost, so customers could use the service without any additional charges”.
The department is also working on replacing their 25 year old utility billing software, which is the final phase of the program. “Once we replace our software, all payments made online can be imported directly into the new software which will eliminate the need for data entry”, according to Commissioner Elizabeth Phelan. The water department receives on average 7,500 payments per month and has over 2,500 customers currently utilizing the On-line Payment system.
By logging on to the Bristol Water Department’s website at www.bristolwaterdept.org, customers can click on the link titled “Pay Online”. The link sends the customer to a page administered by Webster Bank, which handles all of the transactions.
Anyone with questions about the On-Line or Credit Card payments can contact the Bristol Water Department at 860-582-7431 or may visit the Bristol Water Department’s website at www.bristolwaterdept.org.
Click Here For The Latest Hydrant Flushing Notices
Medication Disposal Day
April 25th 2009 @ the Southington Water Dept.
Sewer Use Fee Increase
Effective July 1, 2008 the new rate for sewer use has been applied to your account. For specific details you may go to the City’s website: www.ci.bristol.ct.us and click on Public Works/ Water Pollution Control for their rate information. You may also call 860-584-3821 to reach the Water Pollution Control Office.
FOR IMMEDIATE RELEASE
Bristol Water Department Now Accepting Online Payments
Bristol, CT, February 28, 2008 – Customers of the Bristol Water Department will now be able to pay their water and sewer bills electronically.
With a new Online Payment system, customers can save the cost of a stamp and also the trouble of writing out a check. Payments made Online also provide the customer with an electronic record of the payment.
“After many requests over the past year, we are pleased to offer this service to our customers”, said Superintendent Robert Longo. “The Bristol Water Department staff and Board of Water Commissioners worked hard over the past year to offer an OnLine payment method that would be safe and secure for our customers and in coordination with Webster Bank, we are confident all safeguards are in place”.
By logging on to the Bristol Water Departments website at www.bristolwaterdept.org, customers can click on the link titled “Pay Online”. The link sends the customer to a page administered by Webster Bank, which handles all of the transactions. Webster Bank provides similar service for customers of the Metropolitan District Commission.
Before any payments can be made, customers will be required to set up an account with a current email and account name. Webster Bank then sends the customer an email with confirmation of the account along with a password. Once the password has been sent, customers can log back on to the website and begin making payments electronically.
Any one with questions on the OnLine payment can contact the Bristol Water Department at 860-582-7431 or may visit the Bristol Water Departments website at www.bristolwaterdept.org.
Pharmaceuticals in Drinking Water
Recent television and newspaper articles have raised concerns regarding pharmaceuticals in the wastewater stream and their impact on drinking water quality. Fortunately, Connecticut is only one of two states in the nation that prohibits discharges from wastewater treatment plants within public water supply watersheds. This means that Connecticut’s public water supplies, including the supplies for the Bristol Water Department, are at very little risk of exposure to pharmaceuticals that have been flushed through sewers into the wastewater stream.
In addition, our public water supplies are tested frequently to meet state and federal requirements. Although water companies in the United States are not required to test for pharmaceuticals, we do must test for more than 83 contaminants. The Bristol Water Department along with all water companies are required to treat all surface waters used for public water supply; monitor the quality of these waters; and publish annual water quality reports. State organizations including the Department of Environmental Protection and Department of Public Health also help protect water supplies and watershed areas from development through many incentive programs.
As a result, Bristol’s water quality is among the best in the world. We must, however, continue to support laws to protect the quality of our public water supplies, including prohibiting the disposal of medications into wastewater treatment facilities.
For additional information concerning pharmaceuticals in drinking water or how to properly dispose of pharmaceuticals, please visit the following websites:
http://www.ctawwa.org/pdf/consumerpharmdisposalfactsheet.pdf
http://www.ct.gov/dph/lib/dph/drinking_water/pdf/Pharmaceutical_Fact_Sheet.pdf
http://www.ct.gov/dep/cwp/view.asp?a=2708&q=335480&depNav_GID=1763
