NEW ON-LINE BILLING AND PAYMENT SYSTEM
If you were an existing user of our online system, you will need to re-register for the new system. We apologize for any inconvenience this may cause you.
Click here for Invoice Cloud FAQ
Invoice Cloud provides secure payment processing using Secure Socket Layer (SSL) technology with 128 bit encryption or better. They are also certified PCI (payment card industry) compliant by Trustwave’s Trust Commerce Program.
Getting Started
First, you will need to decide whether to make a one-time payment or register. When you make a one-time payment, you will receive an email confirmation of payment but no payment information will be saved and you will not be able to access any account history. If you register, you may sign up for advanced features like e-billing and scheduled payments as well as access to your billing and payment history. We recommend that recurring payers register in order to take advantage of scheduling payments and viewing your payment history.
Since this is a new service, registration logins and passwords from our previous system don't apply, you'll need to start fresh.
After you have selected whether to register or make a one-time payment, you will be asked to locate your bill by entering your account number and last name. Once you locate your bill, you may view your online bill which looks exactly like your paper bill and is available in PDF or html format if you wish to download or print it.
If you have questions about using the new system, you may email joycedefelippi@ci.bristol.ct.us or call (860) 582-7431.
Sincerely,
Robert J. Longo
Superintendent, Bristol Water Department
Please Note:
If you are scheduled for shut-off, the online payment system can not be used the week of shut offs. The payment will be deleted without notice.
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Pharmaceuticals in Drinking Water
Recent television and newspaper articles have raised concerns regarding pharmaceuticals in the wastewater stream and their impact on drinking water quality. Fortunately, Connecticut is only one of two states in the nation that prohibits discharges from wastewater treatment plants within public water supply watersheds. This means that Connecticut’s public water supplies, including the supplies for the Bristol Water Department, are at very little risk of exposure to pharmaceuticals that have been flushed through sewers into the wastewater stream.
In addition, our public water supplies are tested frequently to meet state and federal requirements. Although water companies in the United States are not required to test for pharmaceuticals, we do must test for more than 83 contaminants. The Bristol Water Department along with all water companies are required to treat all surface waters used for public water supply; monitor the quality of these waters; and publish annual water quality reports. State organizations including the Department of Environmental Protection and Department of Public Health also help protect water supplies and watershed areas from development through many incentive programs.
As a result, Bristol’s water quality is among the best in the world. We must, however, continue to support laws to protect the quality of our public water supplies, including prohibiting the disposal of medications into wastewater treatment facilities.
For additional information concerning pharmaceuticals in drinking water or how to properly dispose of pharmaceuticals, please visit the following websites:
http://www.ctawwa.org/pdf/consumerpharmdisposalfactsheet.pdf
http://www.ct.gov/dph/lib/dph/drinking_water/pdf/Pharmaceutical_Fact_Sheet.pdf
http://www.ct.gov/dep/cwp/view.asp?a=2708&q=335480&depNav_GID=1763
